Amtrak konversation

Jag:
Message:
Hej! My name is Emil And Im planing a transamericen biketrip this summer. My travel agency just told me that it is impossible to bring a bike on an amtrak train. Is that true. Im planning to bring my bike from DC to Newport news with the 7.40 train the 29 of may. Kind regards//Emil

Amtrak:
Dear Customer,
Thank you for contacting Amtrak. We respond to online inquiries 7 days a week between the hours of 8 am and 11 pm (ET). You can expect a response to your inquiry within the next 24 hours.
Please do not reply to this message.
Sincerely,
Amtrak Customer Service

Amtrak igen, en vecka senare:
Dear Emil Mörk,
Thank you for contacting us.
We have forwarded your e-mail to Amtrak’s International Sales Desk.  An International Sales Agent will respond to your inquiry as soon as possible, in the order that the e-mail is received.  If you need immediate assistance, please call 215-856-7952, 7953, or 7954.  This Desk is available from 8:30 am to 5:00 pm (ET), Monday through Friday.
We hope this information will assist you.
Sincerely,
 Barbara R
Amtrak Customer Service

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